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Reviews of Johnson Heating & Air


(Based on 21 rated reviews)


Product or service reviewed: new unit, duct work and insulation along with gas fire place rebuild

Technician: Jimmy, Jimmy E

this company was wonderful, day 1 they worked hard so that we could have heat that night but finished a 5 day job in 2 1/2 days. Jimmy young and his son are great people. These guys went out of their way to take care of my mothers needs. thank you so much.

Andrea Clemons
union city


Product or service reviewed: Heat Pump Unit

I have to say that Jimmy Young, Jimmy Young Jr, and Jacob Langley are the best! When these guys came to my and my husband's home, to install our new heat pump system, they were very polite, all business & very hard workers; I couldn't ask for more dedicated ppl. The only time they stopped working was for their lunch break; then they came back & finished their work with care. When they were through, they cleaned up after themselves so nicely, that after they were gone, it seemed as if no one had even been around except for my husband & I. I have to say that one day maybe they could open their own cleaning service business up; Lol!!! I would be a regular! More of the real, though I would recommend them to ANYONE OUT THERE! BECAUSE THEY ARE GOOD! whenever my heat pump unit goes out again, in years to come, I hope that they will still be working for this company because I would request them.

Shonda Crumble
Union City, TN


Product or service reviewed: No Air/ Service

I want to leave a updated review. The last one was on the ugly side and I now want to eat my words. BJ came today and was professional and very friendly, as was Matthew on the last visit. He got me up and running and Im a very happy customer!! But, the icing on the cake came when it was time to pay and was told there was no charge!! I was stunned, happy, speechless etc. I am forever grateful and happy to spread the word that Johnson Heating and Air is the one to call. Thank you



Product or service reviewed: Unit Installation

Technician: Jimmy, Jimmy E

Jimmy Young and Jimmy Young Jr. came to install my unit. They were absolutely terrific. They were very respectful and thorough. I would definitely recommend Johnson Heating & Air. Great service with incredible workers. Even with weather conditions(sleet and ice) they worked through and got me all set up. They also cleaned up after themselves and did not leave anything laying around my yard.

Anita Reynolds
Ridgely, Tennessee


Technician: BJ

I would recommend to everyone. Very knowledgeable tech and could not have asked for better service. Excellent job.

Troy, Tn


Product or service reviewed: New Central Unit Install

Had the pleasure of having 2 of the nicest, most polite and courteous fellas who came and installed my new unit, was Father/Son and could not have asked for a more professional couple of young men, Jimmy Young and Jimmy Young, Jr. They did a terrific job, even got caught in a couple of rain showers and worked right through it! You have 2 of the best working for you! Thank you so much for taking such great care of me and doing a wonderful job!!

Carolyn Jones


Product or service reviewed: Trane Heat/air

Technician: Jimmy, Jimmy E

Johnson heating/air have always given us quality service in the past so it was no doubt who I was going to have install our new unit. I strongly recommend anyone to give them a call if you want professionalism, honesty, promptness, courtesy and a team that cares. Thanks to all for a job well done !!!!

Richard Elam
Union City

Classy gentlemen!


Product or service reviewed: Trane Hvac Heating and Cooling system

I was very pleased with the courtesy and politeness of Mr Jimmy Young and his son Jimmy Young Jr. They took their time to make sure the removal of our old system, and the installation of our new system was done properly and in a professional manner. They took the time to answer questions my wife and I had, showed us how to operate our new system and gave open and honest advice on things to do and not to do on our new system. I highly recommend these gentlemen to anyone who would like their unit removed or installed. Classy gentlemen. Great job Johnson Heating and Air.

Frank Bishop Jr
Union City


Product or service reviewed: complete installation of HAVAC system (including duct work)

Technician: Jimmy, BJ, Donnie Ray, and Marlon

I really, really liked Jimmy, BJ, Donnie Ray and Marlon. They were all very professional and extremely polite. They were all hard workers as well. They don't fiddle and diddle around .... they work! I wish I could be more like Jimmy as he is so gentle, humble and kind. I definitely recommend Johnson Heating & Air for all of your HVAC needs. A+++

Billy Hensley
Obion, Tn.


Product or service reviewed: Full Install of AC/Heat Unit with Ducting

The Johnson crew assigned to installing our Full Install with Ducting were courteous, took their time to make sure the piping was done correctly and while in the house wore their PPE during this COVID19 virus. Thank you Danny Hensley and Jimmy Young for doing a fantastic job for us.

James Cox
Union City, TN


Product or service reviewed: Trane AC unit

The service was excellent, Jimmy Young and Danny Hensley were courteous, and their work efficient and well done.

Debi Morris
Union City


Product or service reviewed: A/C SERVICE AND INSTALL

Technician: ROBERT J.

Robert always has a friendly smile and a positive attitude. One of the hardest working HVAC guys I've ever met by far. He always explains in great detail what repair or service needs to be done and always makes sure we understand completely. The team at Johnson Heating & Air are truly professionals in every way. I highly recommend there services if your a/c is broken they can get you back up and running in no time.



Product or service reviewed: central unit

As a Pastor of a local church I deal with people day in and day out, and have learned to read people . Well I can truthfully say that I would recommend Donnie Johnson and his crew as the best in the business. His company has taken care of my home and the church at which I Pastor for the last 7yrs. Just recently I had an issue at my home one call and they were working to resolve the issue. Thank you Johnson Heating and Air ! God Bless.

Carl Kizer
South Fulton


Product or service reviewed: SERVICE

Technician: ROBERT JONES

Star Rating: 5 Customer Comments: I had a couple of questions for Robert and after a thorough check of my system he said everything was fine. He could have charged me for much more than a service call and I wouldn't have known the difference. didn't. Honesty goes a long way with me. Thank you!

Chris L
Union City


Product or service reviewed: SERVICE

Started the pro tune with these guys back in the winter time. Summer months brought on a few problems with the a/c . I tell ya these folks will come out 24/7 to correct the problem . Nothing but satisfaction. Would definitely recommend these guys above all .



Product or service reviewed: ProTune on Trane Duel Feul Unit

Johnson Heating & Air is very professional and accommodating. When setting up my appointment if I missed a call they would leave a text. I do not check voicemail so right off they went above and beyond. They called to confirm my appointment. When the technician, Robert, came he was on time, professional, friendly. I was especially surprised to see him remove his shoes when he entered my home as to not track in dirt. That little extra bit of courteousness was duely noted and went a long way. Very happy with their service.

Page Johnson
Union city


Product or service reviewed: New central heat and air unit

Thank you to the best team of people we have ever dealt with. Mr. Johnson's employees are extremely courteous and like family. We would definitely refer them for quaility service. Thank you again for the speedy work and great service on the new unit. God Bless and safe keeping to them all.

Don and Angela Curl
Tiptonville, TN


Product or service reviewed: Replaced heat strips

I am very pleased with the timely manner in which they perform the diagnostics. They also have your heat up and working in a timely manner. The employees are very professional and extremely courteous. I would definitely refer them .

Linda Higham


Product or service reviewed: CENTRAL HEAT AND AIR UNITE




Product or service reviewed: Central unit service and repair

Called today, 12-17-15, at 8:00am. Unit not heating. They arrived at 8:15am. Tech diagnosed problem, bad blower motor. Unit was repaired very promptly and is working great. Every experience with them has been great, from routine service and cleaning, to diagnosis and repair. They are my first and only choice to work on my unit. When time comes to replace this unit, the job will be theirs. It is refreshing to see people that show up in a timely manner and do a good job.

Randy Churchwell
Union City


Product or service reviewed: Service and Unit Purchased

Johnson Heating and Air is a wonderful company. I have purchased both my units from them. They did a outstanding job installing my units. I have also used their ProTune. I would recommend this service. They strive to do the very best in every aspect of the business. I would highly recommend Johnson Heating and Air for all your needs.

Johnny Dyer
Union City, TN